At Urbane Living, we are dedicated to providing a smooth and reliable delivery experience, ensuring your carefully chosen items arrive safely and on time. Our shipping and delivery services are designed with your convenience and satisfaction in mind.
Shipping Process
Once your order is placed, our team carefully prepares your products for dispatch. Each item is securely packaged to maintain its quality and prevent damage during transit.
Delivery Timelines
Standard Delivery: 5–7 business days after order processing.
Express Delivery: 2–3 business days after order processing (available for select locations).
Customized Furniture & Décor: Made-to-order pieces may require additional production and shipping time. Delivery timelines will be confirmed at the time of purchase.
Shipping Costs
Our shipping rates are competitive and based on the size, weight, and delivery location of your order. The exact shipping fee will be displayed during checkout.
White Glove Delivery
For larger or delicate items, we offer White Glove Delivery. Our trained professionals will deliver, unpack, assemble, and place your items exactly where you want them—leaving your space ready without the hassle.
International Shipping
We provide international delivery to select countries. Shipping times and costs may vary depending on your location and applicable customs regulations.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor your shipment’s progress directly through our delivery partners.
Delivery FAQs
What if my order is delayed?
We strive to deliver on time, but in rare cases, unforeseen circumstances may cause delays. We will notify you promptly if your delivery schedule changes.
Can I change my delivery address?
Yes, you can update your delivery address before your order is shipped by contacting our customer support team.
What if my item arrives damaged?
If your item arrives damaged, please contact us within 24 hours. We will arrange a replacement or refund depending on the extent of the damage.